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NEY Credit Union
Inspiring trust with a goal-oriented marketing mix
12Blueberry members on the job
117%of goal met
01complex marketing strategy
The goal
NEY Credit Union was dealing with people's distrust in credit unions. Many went bankrupt during the nineties in the Czech Republic.
The goal of the collaboration was to grow brand awareness, strengthen trust, and ensure a significant increase in demand for products, especially term deposits. That's why we designed and implemented a complex mix of marketing activities, with a focus on investment performance and measurement.
… but how do you give people the confidence to entrust a credit union with a larger sum of money?
Get to know the client and the usersfrom all perspectives
Our strategy was founded on three key activities, which gave us insights into the product, its target audience, and the market.
01
Workshop
with stakeholders involved with the product
02
Protopersona definition
to be able to adjust our communication
03
Market and competitive research
in order to stand out
Highlightthe visual style
In offline communication, the original visual style worked very well. However, online, it didn't have enough character to stand out among its online competition. That's why we decided to create a new, more distinctive visual style, one that would be easier to recognize and that would help build brand awareness.
Createa page that converts
With the utmost regard to campaign performance, we changed the structure of the product page, leading to a simpler path to key information for visitors and, more importantly, to a contact form.
Even with ambitious plans, we managed to accomplish
business goals at117%
All with a very fast takeover of campaigns and the creation of a complex half-year strategy for the credit union's online communication.
“Blueberry is helping us meet our ambitious market goals in the online environment in the long-term. Thanks to the use of modern technologies and platforms, we're always a step ahead of our competition, which is very important to us.”
